Frequently Asked Questions

Everything you need to know about shopping with Josh & Jenna

What is your shipping policy?

We offer standard shipping across the country with delivery typically taking 3-5 business days. Express shipping options are available at checkout for those who need their items sooner.

How can I return or exchange an item?

We want you to love your purchase. If you are not satisfied, you can return or exchange any unused item in its original packaging within 30 days of delivery.

Which payment methods do you accept?

Josh & Jenna accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How do I track my order?

Once your order has shipped, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.

Are your products covered by a warranty?

Yes, many of our home and lifestyle products come with a manufacturer's warranty. Please check the specific product description page for individual warranty details.

Do you offer international shipping?

Currently, we ship to addresses within the United States and Canada. We are working diligently to expand our delivery services to more international locations soon.